Arbor Ridge Rehab | Nursing Home in Wayne, NJ
Rehabilitation Medicine • Wayne, NJ
Ratings by platform
- Aggregate review sites (e.g., CareListings, SeniorCare.com) vs. CMS Care Compare (official quality measures): Varies by source (often reported around 4.0 to 4.8 out of 5 stars on aggregate platforms, though CMS quality ratings are more granular) (308 reviews (aggregate on CareListings))
What patients say
Patients praise
- praise for physical therapy team expertise and commitment to recovery
- many reports of friendly, helpful, and caring staff members
- appreciation for the facility's efforts to accommodate cultural needs, such as Korean language programs and activities
- frequent commendations for the leadership's responsiveness and administrative presence
Common complaints
- allegations of staff failing to provide compassionate care and instances of rough handling
- concerns regarding staff turnover and hiring practices
- regulatory penalties issued by the NJ Department of Health related to staffing violations
- facility described as old and dated, though currently under construction
In patients' words
"Don’t let the high ratings fool you like they did me. I change my review on a couple of bad incidents that I experienced with my mother... One aide was very forceful and careless with my mother while I was there... I immediately took my mother home."
— Review on CareListings"My 91 year old father has been here for a little over 2 weeks. I can't say enough wonderful things about this facility. The people are warm and caring! From the head of the facility to the people cleaning, they are all so pleasant."
— Review on SeniorCare.comMore clinics in Wayne
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