St. Joseph's Wayne Medical Center
Emergency Medicine • Wayne, NJ
Ratings by platform
- MapQuest/Yelp: Approximately 2/5 stars (based on aggregated Yelp reviews) (61 reviews on MapQuest/Yelp platform)
What patients say
Patients praise
- Helpful and kind nursing staff in specific units such as ambulatory care
- Positive experiences with particular physicians and surgeons
- Clean and modern facility environment in some areas
- Effective rehabilitation therapy services
Common complaints
- Long wait times in the emergency department
- Concerns regarding patient safety, including surgical complications and infection risks
- Reports of unprofessional or dismissive staff behavior
- Poor communication and coordination of care
- Dissatisfaction with billing and lack of treatment provided
In patients' words
"The nursing staff is exceptionally caring and kept me comfortable and very well informed. Very upbeat and warm. I was nervous and not feeling well and was greatly reassured by their manner."
— LocalityBiz User Review"I was sent back to the waiting room where I sat for 6 hours... Absolutely ridiculous! Then I got a bill in the mail for almost $4,000 when they never even treated me for anything!"
— Clinic4All User Review"The hospital scored below average on infection prevention and safety problems... the facility ranked below average in several of its sub-categories, including kidney injuries after surgery, accidental cuts and tears, and death from serious, treatable complications."
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