Primary Care in Waxahachie, TX | Baylor Scott & White Health
Primary Care • Waxahachie, TX
Ratings by platform
- Facebook and Healthgrades for the medical center overall: Approximately 78-79% recommendation rate for the medical center (Hundreds of reviews across platforms like Facebook and Healthgrades)
- Healthgrades (specific provider Dr. Jane Lee): 3.5/5 stars (8 reviews)
- Healthgrades (specific provider Dr. Patti Powell): 5/5 stars (49 reviews)
- Birdeye (specific practice): 4.8/5 stars (69 reviews)
What patients say
Patients praise
- Many patients praise specific doctors for being knowledgeable, attentive, and caring
- Reports of professional, welcoming, and helpful support staff in certain departments
- Some patients appreciate the convenience of on-site diagnostic services
- The medical center generally maintains positive ratings regarding hospital care experience compared to national averages
Common complaints
- Reports of poor bedside manner and lack of compassion from some providers
- Concerns regarding billing practices and high costs
- Complaints about long wait times and communication issues with staff
- Instances where patients felt dismissed or rushed during appointments
In patients' words
"Always expresses concern for you and treats you like a person rather than a paycheck."
— Patient review for Dr. Patti Powell on Healthgrades"The doctor, an Indian male, literally came to her room to confront her after she complained about him. NOT OKAY."
— Patient complaint on MedicalRecords.com"Dr. Beddingfield and team were fantastic! I had a really solid experience... Dr. Beddingfield was knowledgeable, easy to talk to, and took the time to actually explain things instead of rushing through the visit."
— Patient review for Baylor Scott & White Family Medical Center - WaxahachieMore clinics in Waxahachie
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