ENTTex | Ear, Nose & Throat Associates of Texas, PA
Otolaryngology (ENT) • Waxahachie, TX
Ratings by platform
- Yelp (via MapQuest listing for Ear, Nose and Throat Associates of Texas, PA - Plano): 2.5/5 (as shown in MapQuest snippet referencing Yelp) (9 reviews (as shown in MapQuest snippet))
- Vitals.com (Ears Nose Throat Associates Of Texas: Frisco, TX): 1 rating with 1 written review (no numeric star rating shown in snippet) (1 written review)
- Healthgrades (Dr. Matthew Branch, MD—Waxahachie ENT): 3.9 star rating (75 reviews (based on snippet))
- WebMD (Dr. Matthew Branch, MD—Waxahachie ENT): 4.0 rating (66 ratings with 19 reviews)
What patients say
Patients praise
- Positive experiences with staff/customer service (receptionist/accommodating staff)
- Positive experiences described as knowledgeable and efficient/quick visits
- Some praise for caring/thorough approach and helpful office operations (for Waxahachie ENT provider listing)
Common complaints
- Negative complaints about not listening/rushing during the visit
- Reports of poor responsiveness/being hard to reach
- Negative billing/insurance-related concerns and allegations of unnecessary charges/procedures
- Concerns about follow-through/communication (support staff not finding responses)
- Advice against allergy shots due to lack of on-call doctors (for another location listing under ENTTEX)
In patients' words
"“Took my son in to be looked at and we had a GREAT experience. The receptionist, Nita, was so accomadating and nice.”"
— MapQuest/Yelp snippet for Ear, Nose and Throat Associates of Texas, PA (Plano)"“STAY AWAY!!! The dr. didn't listen to all my symptoms… He only wanted to do a procedure not covered by insurance…”"
— MapQuest/Yelp snippet for Ear, Nose and Throat Associates of Texas, PA (Plano)"“They will never respond back to you. In possible to get ahold of.”"
— MapQuest/Yelp snippet for Ear, Nose and Throat Associates of Texas, PA (Plano)"“This was worst experience… He doesn't listen to your needs. I have a…”"
— MapQuest listing for Ear, Nose and Throat Associates of Texas, P.A. (McKinney)"“Patients consistently praise Dr. Matthew Branch for his thorough approach… Many highlight his friendly, caring demeanor and describe him as personable and warm…”"
— WebMD overview snippet for Dr. Matthew Branch (Waxahachie)More clinics in Waxahachie
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