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Mental Health and PsychiatryWaxahachie, TX

★★★★☆4.0/5125 reviews across 5 platforms

Ratings by platform

  • WebMD Care (Dr. Scott Layton): 5.0 out of 5 (4 ratings)
  • WebMD Care (Dr. Stephen Barksdale): 4.5 out of 5 (8 ratings)
  • Healthgrades (Dr. Martin Schack): 3.1 out of 5 (9 reviews)
  • FindATopDoc / TrackYourDoctor (Dr. Ricardo Schack): 3.8 to 4.0 out of 5 (100-131 reviews)
  • Birdeye (North Texas Behavioral Clinic): 4.0 out of 5 (4 reviews)

What patients say

Patients praise

  • Competent clinical care once seen by providers
  • Helpful for medication management
  • Convenient telehealth options
  • Generally professional bedside manner from specific physicians

Common complaints

  • Communication issues and poor staff responsiveness
  • Long wait times for appointments and during visits
  • Inconsistency in care (seeing different providers)
  • Frustration with administrative processes or scheduling failures

In patients' words

"Dealing with this company has been a nightmare! The office and the doctors have been nothing but problems."

Local Yahoo Reviews

"When you’re in the business of mental health, poor communication and tardiness is unacceptable."

Birdeye

"Very competent, made me feel welcome and was a very calming atmosphere."

Local Yahoo Reviews

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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