Aurora Internal Medicine - Waukesha, WI - 53186
Internal Medicine • Waukesha, WI
Ratings by platform
- Wheree: 8.8/10 (Excellent)
- Vitals (for specific provider): 3.4/5 stars (11 ratings)
- ComplaintsBoard: 1.1/5 stars (2 reviews and 107 complaints (Corporate level))
What patients say
Patients praise
- Attentive and professional medical and support staff
- Thorough and comprehensive care from specific physicians
- Positive experiences with diagnostic lab services and imaging staff
- Welcoming environment for long-term patients
Common complaints
- Difficulties with appointment scheduling and extended wait times
- Concerns regarding billing practices, overcharging, and incorrect insurance processing
- Perceived lack of resolution for formal customer complaints at the corporate level
- Occasional frustration with doctor-patient communication regarding test necessity and treatment options
In patients' words
"Patients commend Dr. Basile’s punctuality and approachable manner, emphasizing his thoroughness in addressing medical concerns."
— Wheree"They overcharge for everything (over the amount negotiated with my good health insurance plan) so even preventative exams & tests must be partially paid out of pocket."
— LocalityBiz"This has resulted in a list of denied claims and a balance of close to $3500.00 for my family with Aurora."
— Better Business BureauMore clinics in Waukesha
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