Diabetes and Endocrinology | Waukesha, WI - ProHealth Care
Diabetic/Metabolic Care • Waukesha, WI
Ratings by platform
- Birdeye (ProHealth Care): 4.8/5 (1,895 reviews (1,894 Google + 1 Birdeye))
- Birdeye (ProHealth Urgent Care Waukesha - Sunset Drive): 4.6/5 (260 reviews)
- U.S. News (ProHealth Waukesha Memorial Hospital endocrinologists list): Individual clinician star ratings shown on page (e.g., 4/5 and 5/5 for listed providers) (Example: one listed provider shows 38 reviews; another shows 183 reviews)
- Healthgrades (ProHealth Waukesha Memorial Hospital): 75% Patient Experience Rating (hospital-level metric) (Not specified in provided snippet)
- BBB (ProHealth Care, Inc.): BBB rating not shown in provided highlights (Failure to respond to 9 complaint(s) filed against business (reported by BBB))
What patients say
Patients praise
- High overall patient ratings for ProHealth Care (4.8 stars)
- Positive experiences at urgent care (kind staff, quick care, professional environment)
- Some endocrinology clinicians listed with high ratings (e.g., 5/5)
Common complaints
- Billing department complaints (rude, not assisting with billing errors)
- BBB notes failure to respond to multiple complaints
- Some reviews mention long wait times at urgent care (apology/managed explanation)
In patients' words
"“Wish I could give less then 1 star for the billing department. They are extremely rude and do not do anything to assist with billing errors.”"
— Birdeye review for ProHealth Care (Waukesha, WI)"“From check-in to check-out, things went very fast & pleased with the care.”"
— Birdeye/Google review excerpt shown on Birdeye page for ProHealth Urgent Care Waukesha - Sunset Drive"“Was sent to the ER and saved my infected finger. Good call !”"
— Birdeye/Google review excerpt shown on Birdeye page for ProHealth Urgent Care Waukesha - Sunset Drive"“Failure to respond to 9 complaint(s) filed against business.”"
— BBB Business Profile for ProHealth Care, Inc.More clinics in Waukesha
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