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Physical Therapy | Services - Cayuga Medical Center

Physical TherapyWatkins Glen, NY

★★★★★4.7/578 reviews across 2 platforms

Ratings by platform

  • Birdeye (Google): 4.8/5 stars (64 reviews)
  • Birdeye (Google): 4.4/5 stars (14 reviews)

What patients say

Patients praise

  • Compassionate and professional staff
  • Effective treatment outcomes and progress in recovery
  • Attentive and kind care for patients
  • Helpful and friendly front desk service

Common complaints

  • Concerns regarding communication and accountability in the physical therapy office
  • Instances of appointment cancellations

In patients' words

"I've been working with Matt Byer's at Cayuga PT the past couple of months after an accident and he is honestly amazing! He's kind, listens really well, and asks great questions."

Birdeye (Google Review)

"My experience with Cayuga med rehab was nothing but positive. The staff is compassionate, empathetic and .professsoional."

Birdeye (Google Review)

"The communication and accountability from the physical therapy office was absolutely ridiculous, they canceled all of my appointments without ..."

Reddit (r/ithaca)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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