Finger Lakes Area Counseling and Recovery Agency/FLACRA Add ...
Outpatient Clinic (Health Homes / Care Programs) • Watkins Glen, NY
Ratings by platform
- Recovered.org: 3.5/5 (Recovered.org) (Not explicitly stated)
- Cleansenest.com: 5/5 (Cleansenest.com) (1)
- Rehabs.com: 2.6/5 (Rehabs.com for Teller Square location) (9)
What patients say
Patients praise
- Access to comprehensive, holistic care for substance use and mental health disorders
- Availability of telehealth appointments for convenience
- Strength-based treatment models aimed at long-term recovery
Common complaints
- Complaints regarding high staff turnover and understaffing
- Allegations of poor management, lack of training, and unethical practices in certain facilities
- Reported incident involving emergency evacuation due to suspected opioid exposure at the Watkins Glen site (2023)
- Client concerns regarding administrative focus on insurance rather than care
In patients' words
"They go through counselor faster than they can hire them... Real fast in calling authorities without even knowing any facts. Worst place for anyone to go to."
— Online review regarding FLACRA"Staff & Management are under qualified, with the interest of collecting your insurance, DSS personal allowance, and foodstamps at the top of their priorities."
— Online review regarding FLACRA (Teller Square)"FLACRA is comprehensive compassionate care for people with substance use disorders and mental illness... Excellent clinicians."
— Online review regarding FLACRAMore clinics in Watkins Glen
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