Bon Secours — Neurology Clinic, Westchester
Neurology • Watkins Glen, NY
Ratings by platform
- Birdeye/Google aggregate: 2.6/5 stars (98 reviews)
- WebMD: Varies (generally low) (5 reviews)
What patients say
Patients praise
- Some patients report professional care from specific medical providers
- Occasional positive, long-term patient satisfaction reported
Common complaints
- Poor communication and difficulty reaching staff by phone
- Long wait times for appointments and while on hold
- Negative experiences with administrative staff (rudeness, unhelpfulness)
- Last-minute appointment cancellations
In patients' words
"The office staff is the worst. Waited 3 months for an appointment... I received a phone call 6 days before the appointment date... advising that the nurse practitioner was suddenly unavailable..."
— Patient review via MapQuest/Yelp/WebMD"Worst facility in RVA. Don’t count on EVER calling and getting a human unless you have 45 minutes to an hour to wait on hold."
— Patient review via WebMDMore clinics in Watkins Glen
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