Schuyler Hospital - Cayuga Health
Hospital Medicine • Watkins Glen, NY
Ratings by platform
- MedicalRecords.com / Seniors.fyi: 2.9/5 (~14-63 reviews (aggregated across platforms))
- Vivian Health: 3.3/5 (10 reviews)
What patients say
Patients praise
- Convenience of a local, small-town hospital facility
- Praise for surgical and rehabilitation services, including swing bed programs
- Generally quick emergency department wait times compared to larger centers
- Some staff noted as friendly, professional, and compassionate
Common complaints
- Reports of poor bedside manner from some nursing and ER staff
- Concerns regarding communication, including billing issues and pharmacy/prescription errors
- Frustration with administrative tasks and paperwork coordination
- Perception that the hospital serves primarily as a transfer point to larger facilities for complex care
In patients' words
"The emergency department can feel chaotic and slow, with long waits at times and reports of hurried or disengaged bedside manners from some staff."
— Seniors.fyi"Staff is friendly and helpful. Nice have right near home, convenient."
— MedicalRecords.com review by Neil WesterveltMore clinics in Watkins Glen
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