Locations & Contact - Cayuga Health
Cardiology • Watkins Glen, NY
Ratings by platform
- Birdeye (Cayuga Medical Center Emergency Department): 3.5 out of 5 stars (247 reviews)
- MedicalRecords.com (Cayuga Medical Center at Ithaca): 2.6 out of 5 stars (113 reviews)
- Vivian Health (professional/employee reviews): 4.3 out of 5 stars (33 reviews)
What patients say
Patients praise
- Praise for individual nurses and doctors being professional, sweet, and helpful
- Some staff/professionals report a positive and supportive workplace culture (often related to employee reviews)
- General acknowledgment by some patients that they receive necessary care despite operational complaints
Common complaints
- Reports of long wait times and delays in care in the emergency department
- Complaints regarding poor communication, unhelpful staff, or dismissive attitudes from medical/administrative personnel
- Difficulties with billing processes, administrative support, and reaching staff by phone
- Some patients reported feeling that their care was inadequate or non-thorough
In patients' words
"If i could give this place a -10 rating I would. Please do not waste your time going here... go somewhere else!"
— Birdeye (Patient review)"The people are very sweet but honestly, unless you're not going to make it to another hospital, try another hospital...I've always been told it was a miracle I even survived that place..."
— MedicalRecords.com (Patient review)"The nurses were outstanding, efficient, helpful. The Doctors were also outstanding. They made this as painless as possible."
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