Watertown, CT Urgent Care | Best-Rated Walk-In Clinic
Urgent Care • Watertown, CT
Ratings by platform
- Solv (DOCS Urgent Care Chase Ave): 4.4 out of 5 stars (2,317 ratings)
- Solv (DOCS Medical Group Frost Rd): 4.4 out of 5 stars (1,447 ratings)
- Saint Mary's Hospital Urgent Care (East Main St): 4.4 out of 5 stars (528 reviews)
What patients say
Patients praise
- Friendly, welcoming, and professional front desk staff
- Ability to book appointments online to reduce wait times
- Efficient, thorough, and compassionate care from some medical providers
- Clean and well-maintained facility environments
- Convenient walk-in availability and accessible location for area residents
Common complaints
- Long wait times, even with scheduled appointments
- Inconsistent staff professionalism and bedside manner
- Difficulties with administrative/check-in processes and insurance verification
- Occasional complaints regarding facility communication systems (e.g., website availability vs actual hours)
- Mixed feedback on the quality of medical interactions, including concerns about virtual or remote care methods
In patients' words
"The staff is extremely friendly and professional. I always feel genuinely cared about and never condescended or judged, as I've felt at other urgent cares."
— DOCS Urgent Care (Patient Review)"The male doctor was high on something and dressed like he didn’t care about life or his profession. The trainer (nurse) complained to the trainee about multiple things not working properly. ...horrible experience !!!!"
— PhysicianOne Urgent Care (Patient Review)"I waited 2 hours to hear this. Maybe collect the urine so no one has to wait that long. I had an appointment. What’s the point of the appointments if I have to wait 2 hours."
— Concentra Urgent Care (Patient Review)More clinics in Watertown
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