Browse all Walk-In Clinic locations in Watertown, Massachusetts - CVS
Retail Clinic • Watertown, MA
Ratings by platform
- Yahoo Local: 3.0 out of 5 stars (based on 13 reviews) (13)
- Yelp (655 Mt Auburn St location): 3.0 out of 5 stars (12)
What patients say
Patients praise
- Convenient locations
- Polite front-end staff at some locations
- Wide range of health and wellness products available
Common complaints
- General store cleanliness (messy, dirty aisles)
- Pharmacy staffing issues (impatient or condescending staff, slow service)
- Inventory management (out-of-stock items, inaccurate online stock info)
- Confusing or inconsistent operating hours (early pharmacy closures, unannounced store closures)
- Unresponsiveness (pharmacy not answering phones)
In patients' words
"The pharmacy is no longer open 24 hours. Their weekday opening time is too late... They also take a VERY long time to process everything. And as stated by everyone else, they don't pick up their phones."
— LocalityBiz reviewer (27 Main St)"The people here work at an absolutely glacial pace. The pharmacy is terrible, they receive your script and it often takes more than 24 hours to get your medication there. The pharmacists have no sense of urgency and are all full of attitude."
— LocalityBiz reviewer (655 Mt Auburn St)More clinics in Watertown
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