Prairie Lakes Healthcare System: Home
Public Health Nursing • Watertown, SD
Ratings by platform
- Google Reviews (via Nursa): 2.7/5 stars (79 reviews)
- Healthgrades: 61% patient experience rating
What patients say
Patients praise
- Many patients report positive experiences with nursing and physician staff in non-emergency departments
- High patient willingness to recommend (87%) according to US News data
- Received a 5-star rating from CMS for 2025
Common complaints
- Concerns regarding emergency room (ER) responsiveness and triage efficacy
- Issues with staff communication and perceived rudeness
- Dissatisfaction with administrative or service-related protocols (e.g., handling of personal items like placentas, food service delays)
In patients' words
"I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER."
— LocalityBiz User Review"The doctors and nursing staff are nice folks, however the food staff is very unprofessional."
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