Watertown Medical Clinic | Sanford Health - Dakota At Home
Obstetrics and Gynecology • Watertown, SD
Ratings by platform
- Birdeye: 3.1 out of 5 stars (based on 40 reviews) (40)
- owldali.com: 3.3 out of 5 stars (based on 34 ratings) (34)
What patients say
Patients praise
- Praise for specific doctors and nursing staff for being compassionate and attentive
- Efficiency and friendliness noted by some patients in their visits
- Appreciation for thorough care from certain providers who listen to patient concerns
Common complaints
- Dissatisfaction with communication, particularly regarding appointment procedures and instructions
- Reports of rude or uncompassionate staff behavior and long wait times during visits
- Concerns about dismissed patient symptoms or feelings of being rushed through appointments
- Unexpected costs and negative outcomes from specific medical interactions
In patients' words
"Having been rushed through primary care appointments and my healthcare symptoms/concerns being consistently dismissed. Very frustrated and disappointed in the level of “care” provided, lack of communication, and compassion."
— Birdeye review"Dr. Ellen Hopper and her nursing staff receive high praise for their compassionate and attentive care. Many reviewers highlight Dr. Hopper´s ability to listen and remember patient details, making them feel genuinely cared for."
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