Middlesex Health Crescent Street OB/GYN - Middletown
Obstetrics & Gynecology • Watertown, CT
Ratings by platform
- Birdeye/Google aggregate: 3.5 out of 5 stars (121 reviews)
What patients say
Patients praise
- providers are often described as kind, caring, and knowledgeable
- some patients highlight feeling comfortable and safe during appointments
- positive feedback for specific individual practitioners like APRNs
Common complaints
- reports of rude and unprofessional administrative/reception staff
- long wait times for appointments and inability to schedule timely visits
- patients feeling dismissed or unheard during consultations
- frustration with communication and scheduling procedures
In patients' words
"I like the doctors, but the reception staff are SO incredibly rude and unprofessional. Almost every time I've called, I've gotten some unnecessary attitude... I would expect to wait a while for your appointment. I've never been taken on time."
— LocalityBiz (patient review)"The practice has gone down hill. They no longer have time for their patients. I’ve called trying to make appointments 3 times and have been told they have none."
— DonatingEggs (patient review)"Elizabeth Fabrizi APRN IS ONE of the best. Compassionate and very caring. I am very happy I found her and this office."
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