Sanford Watertown Clinic in Watertown, SD
Nephrology • Watertown, SD
Ratings by platform
- Birdeye: 3.1 out of 5 stars (40 reviews)
- Owldali: 3.3 out of 5 stars (34 ratings)
- Facebook: 72% recommend (14 reviews)
What patients say
Patients praise
- praise for specific providers who are described as attentive, kind, and thorough
- appreciation for friendly staff and efficient service in some instances
- satisfaction with the quality of medical care provided by certain doctors and nursing teams
Common complaints
- perceived lack of compassion and dismissive behavior from staff and some providers
- frustration with scheduling processes and appointment communication
- long wait times and perceived lack of urgency in care
- errors in administrative tasks and prescription handling
In patients' words
"I absolutely LOVED my doctor (Dr. Ellen Hopper). She is kind, she listens to everything you say, she remembers her patients, and when theres an issue she tries everything to find an answer."
— Plastic Surgery Near You"Having been rushed through primary care appointments and my healthcare symptoms/concerns being consistently dismissed. Very frustrated and disappointed in the level of “care” provided, lack of communication, and compassion."
— Birdeye"The nurses are so rude here. They clearly can not read or know how to take notes. Nurses always seem like your asking soooo much of them when you ask them to perform their job duties."
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