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[PDF] Watertown Area Counseling & Behavioral Health Resources

Mental Health and CounselingWatertown, SD

★★★★☆4.4/58 reviews across 3 platforms

Ratings by platform

  • Birdeye (Firefly Counseling): 5/5 stars (7 reviews) (7 reviews)
  • ProjectKnow (Directions Counseling Center): 1/5 stars (1 review) (1 review)
  • Recovered (Directions Counseling Center): 4.03/5 trustscore (Not explicitly stated (based on multiple factors))

What patients say

Patients praise

  • Compassionate and professional staff
  • Welcoming environment
  • Helpful and excellent counseling services

Common complaints

  • Concerns regarding professional advice (e.g., immediate recommendation of divorce)
  • Strict policies regarding missed appointments (e.g., discharge)

In patients' words

"Firefly Counseling is simply the best. Very compassionate and professional staff and welcoming environment."

Birdeye

"Absolutely horrible. First counseling appointment for my wife the councilor recommended divorce right off the bat. Then, L. U., discharged me as a patient for one missed appointment"

ProjectKnow

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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