Sanford Watertown Clinic in Watertown, SD
General Surgery • Watertown, SD
Ratings by platform
- Birdeye (Google reviews) - Sanford Clinic: 3.1 star rating (40 reviews)
- Owldali: 3.3 out of 5 (34 ratings)
- plasticsurgerynearyou.com (Sanford Health Watertown Clinic page): 15 reviews (no average shown in snippet) (15 reviews)
- Facebook: 72% recommend (rating not shown in snippet) (14 reviews)
- watertown-south-dakota.uscompanies.net: 1/5 (as shown: 1 review overall) (1 review)
What patients say
Patients praise
- Some reviewers praise specific doctors and nurses for being kind, listening, remembering patient details, and providing attentive/compassionate care
- Some reviewers describe experiences as friendly and efficient, with good overall care
- Multiple sources include at least one reviewer saying they truly love the clinic and highlight particular clinicians and staff positively
Common complaints
- Reported scheduling/phone communication frustrations (e.g., interruptions, having to repeat information, being put on hold)
- Complaints about rude staff/nurses, including difficulty reading notes and poor communication/attitude
- Concerns about care quality or dismissal of symptoms (symptoms dismissed/rushed appointments)
- Examples of appointment-related misunderstandings and wasted time/money (e.g., wrong type of ultrasound)
- Other negative experiences mention long waiting, lack of greeting, and provider not showing up promptly
In patients' words
"“I'm livid. My doctor ordered an ultrasound be done. I make the appt and when the day comes and I get there, I find out it's a vaginal ultrasound.”"
— Birdeye (SANFORD CLINIC - 40 Reviews)"“Having been rushed through primary care appointments and my healthcare symptoms/concerns being consistently dismissed.”"
— Birdeye (SANFORD CLINIC - 40 Reviews)"“I absolutely LOVED my doctor (Dr. Ellen Hopper). She is kind, she listens to everything you say, she remembers her patients…”"
— plasticsurgerynearyou.com (Sanford Health Watertown Clinic page)"“The nurses are so rude here. They clearly can not read or know how to take notes…”"
— plasticsurgerynearyou.com (Sanford Health Watertown Clinic page)"“Dr. Ellen Hopper and her nursing staff receive high praise… Dr. Hopper’s ability to listen and remember patient details…”"
— owldali.com (Sanford Health Watertown Clinic)More clinics in Watertown
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