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Sanford Watertown Cancer Center - Prairie Lakes Healthcare System

Cancer CareWatertown, SD

★★★☆☆3.3/580 reviews across 3 platforms

Ratings by platform

  • Healthgrades (Prairie Lakes Hospital): 61% (Healthgrades) (Not explicitly stated total count)
  • Birdeye (Sanford Clinic): 3.1 / 5 stars (Birdeye) (40 reviews)
  • Owldali (Sanford Health Watertown Clinic): 3.3 / 5 stars (Owldali) (34 reviews)
  • Vivian (Prairie Lakes Hospital): 4.7 / 5 stars (Vivian) (6 reviews)

What patients say

Patients praise

  • Compassionate, attentive care from specific providers and nursing staff
  • Efficient and professional service in surgical and emergency settings reported by some patients
  • High patient ratings for individual clinicians within the Sanford system

Common complaints

  • Concerns regarding staff communication and responsiveness
  • Dissatisfaction with patient care or dismissive attitudes by some providers
  • Issues with appointment scheduling and preparation instructions
  • Reports of rude or unhelpful staff interactions

In patients' words

"Our experience was very positive! Our 9 year old daughter had to go into surgery due to a ruptured appendix. The ER staff was fantastic. They were efficient and compassionate to our daughter."

LocalityBiz (Prairie Lakes Healthcare System)

"Having been rushed through primary care appointments and my healthcare symptoms/concerns being consistently dismissed. Very frustrated and disappointed in the level of “care” provided, lack of communication, and compassion."

Birdeye (Sanford Clinic)

"Dr. Ellen Hopper and her nursing staff receive high praise for their compassionate and attentive care. Many reviewers highlight Dr. Hopper´s ability to listen and remember patient details, making them feel genuinely cared for."

Owldali (Sanford Health Watertown Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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