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Urology & Kidney Team | Urogynecology

UrogynecologyWaterford, CT

★★★★★4.8/5310 reviews across 3 platforms

Ratings by platform

  • Tallwood Urology & Kidney Institute (Elisabeth Sappenfield, MD): 4.8/5 (141 surveys)
  • Tallwood Urology & Kidney Institute (Brad St. Martin, MD): 4.9/5 (160 surveys)
  • Trinity Health Of New England Medical Group - Urogynecology (Waterbury, CT): 4.6/5 (9 reviews)

What patients say

Patients praise

  • high patient satisfaction ratings for individual urogynecologists at Tallwood Urology & Kidney Institute
  • physicians described as empathetic, thorough, and skilled at listening
  • reports of effective treatment and relief from chronic pelvic pain
  • commendations for efficient and helpful nursing and support staff in some contexts

Common complaints

  • reports of staff attitude and behavior issues in some urological departments
  • concerns regarding communication and quality of treatment in specific hospital settings
  • waiting times and administrative delays for appointments
  • systemic governance and oversight failures highlighted in past urology inquiries in different jurisdictions

In patients' words

"The care, concern, and RELIEF they have given me from my extremely painful condition is a gift from God. I have been suffering for 8 years and am finally getting my life back."

Patient review of Dr. Christine LaSala (Hartford HealthCare)

"Very Unprofessional Staff... Attitude towards patients Is Disgusting. Do NOT RECOMMEND. This facility Is Short Staffed And Apparently Short Tempered As Well."

Patient review of Trinity Health Of New England Medical Group - Urogynecology

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

More clinics in Waterford

Tallwood Urology & Kidney Institute

★★★☆☆3.1/5(33 reviews · 3 platforms)

Patients praise: Compassionate and competent physicians and staff members · Efficient intake and scheduling process reported by some patients.

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Hartford HealthCare HealthCenter - Waterford

★★★★★5.0/5(295 reviews · 1 platforms)

Patients praise: Consistently high physician ratings (often 4.7 to 5.0) based on patient surveys · Wide range of available medical specialists and primary care services.

Waterford, CTUrologypositive

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