Northeast Medical Group Family Medicine - Waterford
Primary Care / Family Medicine • Waterford, CT
Ratings by platform
- Healthgrades (for Dr. Elizabeth Allard): 4.2 out of 5 stars (26 reviews)
- Vitals (for Dr. Elizabeth Allard): 4.3 out of 5 stars (13 reviews)
What patients say
Patients praise
- providers who are attentive, thorough, and take their time during appointments
- appreciation for physicians who listen and ask detailed questions
- high trust in individual providers' medical expertise
Common complaints
- difficulties with administrative staff responsiveness and phone inquiries
- long wait times for appointments or phone responses
- occasional reports of perceived rude or dismissive behavior from staff
In patients' words
"Dr. Allard strives to be as close to on time in her scheduling as she can be. So appreciated by patients. She listens. Asks great questions. Takes the time needed in each appointment."
— Healthgrades"Absolutely disgusted by the behaviour of this office... I would not and will not use this medical facility for anything again. Absolutely terrible and awful customer service."
— NEMG Cardiology Waterford reviews"It is so refreshing to actually feel like you are being heard and being helped. Shannon the receptionist is very pleasant and helpful."
— LocalityBiz review (Pulmonary Medicine)More clinics in Waterford
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