Hartford HealthCare Cancer Institute
Oncology and Hematology • Waterford, CT
Ratings by platform
- Hartford HealthCare Official Site: 4.9-5.0 out of 5 stars (provider specific) (Varies by provider)
- Facebook (Cancer Institute general): 88% recommendation rate (13 reviews)
What patients say
Patients praise
- highly rated providers for individual care
- clean and well-maintained facilities
- competent intake and nursing support staff in some instances
Common complaints
- patient perceptions of dismissive or cold physician behavior
- long wait times in clinical settings
- complaints regarding billing and payment plan discrepancies
- concerns about lack of administrative flexibility
In patients' words
"Unfortunately, the one provider I’ve seen here (Dr. Bulgaru) was belittling and dismissive of my lived experience and knowledge as a patient... when I called the facility to complain about my experience, they ignored my requests to register a complaint."
— LocalityBiz review for Smilow Cancer Hospital Care Center in Waterford"This is a nice facility with good intake staff and onsite blood draw."
— LocalityBiz review for Smilow Cancer Hospital Care Center in WaterfordMore clinics in Waterford
Hartford HealthCare HealthCenter - Waterford
Patients praise: Consistently high physician ratings (often 4.7 to 5.0) based on patient surveys · Wide range of available medical specialists and primary care services.
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