Cardiology - Waterford - Northeast Medical Group
Cardiology • Waterford, CT
Ratings by platform
- Zocdoc (Dr. Pradnya Velankar): 4.5/5 (8 reviews) (8 reviews)
- WebMD (Dr. Mark Somers): 5.0/5 (3 ratings) (3 ratings)
- Vitals (Dr. Valerie B. Popkin): 5.0/5 (9 ratings) (9 ratings)
What patients say
Patients praise
- Physicians praised for professionalism and knowledge
- Compassionate and thorough bedside manner reported for specific providers
- Providers noted for being informative and answering questions well
Common complaints
- Difficulties reaching the office by phone
- Reports of administrative and customer service issues
- Perception of feeling rushed during appointments
- Reports of unresponsiveness to new patient inquiries
In patients' words
"Absolutely disgusted by the behaviour of this office. I'm not sure where they get off trying to call a patient and tell them they are unhappy with a perfectly calm and acceptable message on their MyChart message board... The administrators are terrible."
— Patient review (Dec 2024)"I was very pleased with Dr. Velankar. She was very professional & knowledgeable. Dr. Velankar was excellent with her bedside manner. I would definitely rate her with 5 stars."
— Patient review (Zocdoc)"Dr Popkin is a very caring and concerned doctor. She always takes the time to explain things in a way that a non-medical person can understand. Of all of my doctors, she ranks at the top!"
— Patient review (Vitals)More clinics in Waterford
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