Yale New Haven Health Urgent Care - Waterbury
Urgent Care • Waterbury, CT
Ratings by platform
- ThreeBestRated: 4.8/5.0 (10 (featured inspection ratings))
- Solv Health: 4.42/5.0 (844)
What patients say
Patients praise
- attentive and professional staff
- efficient and prompt service
- clean and welcoming facility environment
- thorough explanations from medical providers
- ease of online appointment scheduling
Common complaints
- occasional longer wait times during peak hours
- instances of administrative or registration errors
- some concerns regarding billing processes
- isolated negative experiences with specific staff members or clinical thoroughness
In patients' words
"From the receptionist to the Doctor everyone was courteous knowledgeable and very polite and respectful. Office is always clean and patient is always very well taken care of and informed of issues."
— ThreeBestRated (Patient Review)"Professional and courteous staff. The appearance was nice and you can smell the cleanness. The NP was excellent and gave me great advice. The wait time is worth the care."
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