Naugatuck Valley Surgical Center | Trinity Health Of New England
Surgery Center • Waterbury, CT
Ratings by platform
- Birdeye (Naugatuck Valley Surgical Center): 4.6 out of 5 stars (91 reviews)
What patients say
Patients praise
- Professional, prompt, and friendly staff interactions
- High quality of surgical care and medical expertise
- Ability to make patients feel comfortable and at ease, especially those who are anxious
- Efficient processes for registration and treatment
Common complaints
- Reports of unprofessional and dismissive staff behavior
- Concerns regarding staff attitude and communication issues
- Isolated reports of poor patient care experiences in the broader Trinity Health network
- Complaints regarding long wait times
In patients' words
"I'm terrified of needles and medical things in general but they made me so comfortable it was like being at home..."
— MapQuest"Very Unprofessional Staff... Attitude towards patients Is Disgusting."
— Birdeye (Trinity Health Of New England Medical Group - Urogynecology)More clinics in Waterbury
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Rohit Beri, MD | Trinity Health Of New England
Patients praise: Compassionate, kind, and considerate bedside manner · Thorough in explanations and treatment.
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