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Waterbury Orthopedic Assoc - Trinity Health Of New England

OrthopedicsWaterbury, CT

★★★★★4.5/526 reviews across 1 platforms

Ratings by platform

  • Birdeye (Trinity Health Of New England - Orthopedic Surgery): 4.9 star rating (46 reviews)
  • WebMD (Dr. Teresa Mariani) / Waterbury Orthopaedic Associates: 4.5 out of 5 (26 ratings)
  • Healthgrades (Dr. Richard Matza): 2.8 star rating (10 reviews)
  • Healthgrades (Waterbury Orthopaedic Associates group page): 0 shown for office review count (page notes no/first review) (Be the first to leave a review (no count provided))
  • Vitals (Dr. Michael G. Sermer): ratings shown for other providers; Sermer listed with 0 ratings (0 ratings shown for Dr. Sermer on the page)

What patients say

Patients praise

  • Doctors perceived as skilled and effective (patients report improvement after treatment)
  • Caring / patient-focused communication and explanations
  • Successful outcomes such as returning to activities after procedures

Common complaints

  • Low ratings associated with poor bedside manner and staff friendliness complaints
  • Difficult scheduling/appointments and rushed visits
  • Lack of listening/didn’t explain conditions well (patient-reported)

In patients' words

""Dr. Rodin is the best. He knew from day one what I had and in less than a month he fixed it and now I'm much better than before.""

Yelp - Waterbury Orthopaedic Associates

""i caNT STHIS DOCTE RYEAR S AGO THE STAF THE FEMALE MEDICA LNURS EDEBBIE IS ASNOOTY..." (complaints about staff and bedside manner)"

Healthgrades - Dr. Richard Matza, MD

""He struck me as being highly proficient and I felt confident in having him perform my hip replacement. Three months post surgery, I was riding horses again!... I highly recommend Dr. Matza""

Healthgrades - Dr. Richard Matza, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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