HIV & Infectious Disease Care - StayWell Health Center
Infectious Disease • Waterbury, CT
Ratings by platform
- Yelp (Staywell Health Center Waterbury): Very friendly, good service, but strange/inconvenient hours (no numeric rating shown in snippet) (Not shown in snippet)
- Chamber of Commerce (StayWell Health Center Waterbury): 2.8 (105 reviews)
- LocalityBiz (StayWell Health Center Waterbury): Multiple star ratings appear in individual snippets (examples include ★☆☆☆☆ and ★★★★★) (Not stated)
- Rehab.com listing (StayWell Healthcare Inc – Psychiatric Outpatient Clinic for Adults): 3.04/5 (67 reviews)
What patients say
Patients praise
- Friendly/helpful staff reported in some reviews
- Some reviewers report professional, caring interactions and recommend the office
- HIV care presence described by the organization and a patient story noting sustained viral suppression (contextual support for HIV care)
Common complaints
- Inconsistent access/operations: long waits, delays, appointment cancellations, and rescheduling issues
- Rude or dismissive staff/provider behavior reported
- Communication problems: phone not answered/attitudes reported; concerns dismissed after procedures
- Inconvenient/strange office hours reported
In patients' words
"“Very friendly, good service, but strange, inconvenient hours.”"
— Yelp review snippet for StayWell Health Center (Waterbury)"“A StayWell Health Center has a 2.8 Star Rating from 105 reviewers.”"
— Chamberofcommerce.com listing snippet"“They don’t pick up the phone & always have you on hold… VERY RUDE… My sincere advise is to STAY AWAY.”"
— Detoxtorehab.com directory review snippet"“The nurse… was really nice. The secretary… gave me an appointment… and when I came… I was told that I never showed up…”"
— Detoxtorehab.com directory review snippet"“33 years later, I’m undetected, I take one pill a day, with little to no side effects.”"
— Staywellhealth.org patient story/news post about living with HIVMore clinics in Waterbury
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