Geriatrics Care - Waterbury HEALTH
Geriatrics • Waterbury, CT
Ratings by platform
- Birdeye (Waterbury Hospital Health Center): 3.8/5 (321 reviews)
- Momentary Labs (Waterbury Hospital): 2/5 (452 patient surveys)
- Healthgrades (Waterbury Hospital): Patient Experience rating (percentiles; exact star value not provided) (Not stated in snippet)
- Yelp (Waterbury Hospital ED): Not shown in snippet (reviews are very negative) (58 reviews (updated July 2026))
What patients say
Patients praise
- Cleanliness is reported positively by some sources/patients
- Some reviews describe staff/doctor communication and professionalism as good
- Would-recommend percentages are reported in survey-based sources (though not uniformly high)
Common complaints
- Staff responsiveness/help when patients request assistance is reported as low
- Communication issues (nurses and doctors) are reported in survey-based sources
- Reports of poor/very negative experiences in emergency/overall patient reviews (including lack of concern/rudeness)
- Nurse staffing shortages/unsafe staffing conditions are reported by Connecticut Public
In patients' words
"“This place will let u die while u wait. No type of compassion.”"
— Birdeye review snippet (Waterbury Hospital Health Center)"“They are the worst!! … If I was dying I would not go back there!”"
— Birdeye review snippet (Waterbury Hospital Health Center)"“Waterbury Hospital has a 2-star overall patient satisfaction rating… 59% of patients would definitely recommend this hospital.”"
— Momentary Labs (CMS HCAHPS-based summary)"“Staff doesn't respond quickly when patients need help… Nurses often fail to communicate… Patients often don't receive help when they request it.”"
— hospitalstats.org (ratings in quality/ER wait/patient satisfaction)"“concerned that the ICU is often inappropriately staffed which causes unsafe conditions”"
— Connecticut Public (nursing staff shortages)More clinics in Waterbury
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