Alcohol & Drug Rehabs in Waterbury, Connecticut - Addictions
Addiction Treatment • Waterbury, CT
Ratings by platform
- Birdeye/Google: 4.0/5 (31)
- Google: 2.9/5 (30)
- Recovered Trustscore: 4.24/5 (Not explicitly stated)
- Google/Rehab.com: 3.07/5 (15)
What patients say
Patients praise
- supportive and caring individual staff members
- helpful resources for recovery and mindset changes
- accessible services and convenient location
Common complaints
- unprofessional or dismissive staff
- poor communication and administrative issues (e.g., billing, scheduling, discharge)
- lack of personalized or effective therapy/treatment plans
- perceived neglect or indifference to patient well-being
- concerns regarding facility environment and quality of care
In patients' words
"The employees at MCCA are wonderful. For this to be my first experience, they made me feel comfortable. All of them made my experience there go pretty smooth. Mike was an amazing counselor!"
— MCCA - Waterbury Outpatient Clinic review"In the beginning all they want to do is 'help' you, but then a year goes by and you're nothing more than a number to them... it makes me wonder who they're REALLY trying to help!"
— Connecticut Counseling Centers Inc review"I was ghosted by 2 different therapists... and I was told the other day that my psychiatrist discharged me without my knowledge or consent."
— WCT Behavioral Health & Medication Management review"Totally a daycare. No true program, no one on one therapy. Rude and dismissive of clients. No treatment plan, no discharge plan, no aftercare plan. HORRIBLE place."
— Central Naugatuck Valley Help Inc reviewMore clinics in Waterbury
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