MedStar National Rehabilitation Hospital | 20010
Rehabilitation • Washington, DC
Ratings by platform
- Seniors.fyi: 4.5/5 (103)
- Facebook: 82% recommend (262)
What patients say
Patients praise
- Professional and helpful physical therapists
- Nice registration staff in some instances
- Generally high recommendation rate on social platforms (82% recommendation rate on Facebook)
Common complaints
- Rude and unprofessional front desk staff
- Complaints regarding billing practices and unexpected charges
- Reports of inconsistent or unhelpful communication from administrative and case management staff
- Instances of perceived staff negligence or lack of attention
- Dissatisfaction with specific department personnel, including psychology and technicians
In patients' words
"The front desk receptionist is very rude, causing patients to turn away from booking appointments."
— Seniors.fyi"The registration staff is nice. The physical therapists are also nice."
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