Mental Health Care Services in Washington DC
Mental Health • Washington, DC
Ratings by platform
- Birdeye (MedStar Outpatient Behavioral Health): 3/5 (39)
- Therapy Group of DC (Birdeye): 4.5/5 (29)
- Amen Clinics DC (myPresences): Not stated (156)
- Pieur Wellness (RealPatientRatings): Not stated (261)
- The Ross Center (Yelp): Not stated (28)
What patients say
Patients praise
- Highly skilled, knowledgeable, and caring individual providers
- Positive experiences with treatment efficacy, particularly in specialized therapy and ketamine treatments
- Patients feeling listened to, validated, and treated as individuals rather than numbers
- Attentive and compassionate care reported in certain private practice settings
Common complaints
- Difficulty reaching clinics via phone and unresponsive administrative staff
- Long wait times for appointments or lack of follow-up on referrals/waitlists
- Billing and insurance communication issues
- Reports of poor bedside manner, perceived lack of empathy, or rushed appointments from some providers
- Administrative disorganization including scheduling errors and failure to communicate provider changes
In patients' words
"This place is IMPOSSIBLE to contact. Nobody picks up the phone here, I literally spend 2-3 hours repeatedly calling til someone picks up."
— Birdeye (MedStar Health)"The medical providers deserve better infrastructure, and the patients deserve basic reliability and respect."
— LocalityBiz (Whitman-Walker Health)"Dr. Girma listens to me. I am not a number, but a valued patient."
— Capitol Ketamine and Wellness"Dr. Cartwright has the worst bedside manner I’ve ever seen with any doctor. She’s rude and she rushes you."
— Healthgrades (Dr. Shanique Cartwright)More clinics in Washington
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