FAMILY MEDICINE - Warren General Hospital
Family Medicine • Warren, PA
Ratings by platform
- HealthcareComps (CMS data): patient experience scores generally align with or are slightly below state and national averages, specifically noting lower scores for nighttime quietness (49% reporting 'Always' quiet vs 62% nationwide) (N/A (aggregated data))
- Vitals: Individual family medicine physicians have varying ratings (e.g., 2.4/5 to 3.8/5 on Vitals) (Various (limited reviews per provider))
What patients say
Patients praise
- praise for friendly staff members in some departments
- positive feedback regarding imaging and blood work services
Common complaints
- reports of long wait times in the emergency room
- frustration regarding hospital policies on co-pays prior to surgical procedures
- mixed feedback on communication with medical staff
- concerns regarding facility cleanliness and bedside manner in specific instances
- patient experience scores below national averages in certain categories like nighttime quietness
In patients' words
"The front desk receptionist however was very cold, rude and impatient with us... I did have imaging and blood work done here; both of which were positive experiences."
— LocalityBiz user review"For some reason, in the past year or so WGH has decided to make sure patients pay for their co-pay before the surgical procedure is performed... I hope Warren General takes a deep look at the policy, procedures and process of patient care/co-pays."
— MedicalRecords.com user reviewMore clinics in Warren
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