Specialty Clinic - Spanish Peaks Regional Health Center/VCLC
Specialty Clinic • Walsenburg, CO
Ratings by platform
- Homefacts/Medicare Survey Data: 71/100 (Overall Hospital Rating) (Fewer than 50 (Medicare Survey Data))
- Yelp (Spanish Peaks Family Clinic): 3.0/5.0 (2 reviews)
- MedicalRecords.com: 3.7/5.0 (1 review)
What patients say
Patients praise
- Highly rated hospital patient experience for nursing and doctor communication
- Specific praise for caring, attentive, and professional staff in emergency and clinical contexts
- Positive feedback on rehabilitation care and hospital facilities environment
- Effective discharge information and understanding of care during transition
Common complaints
- Difficulties with appointment scheduling and availability
- Allegations of billing inaccuracies for services not rendered
- Concerns regarding staff communication and professionalism in the clinic setting
- Specific reports of frustration with prescription management and medical advice provided by staff members
- Internal employee reviews noting unprofessional, gossipy, or clickish workplace culture
In patients' words
"The doctors and staff are professional, attentive, and caring. We moved to the area from Colorado Springs and we are so pleased to have found such an excellent health care provider."
— Patient review via MedicalRecords.com"So so nice nurses but they bill your insurance for things they did not do then send you a bill as well."
— Patient review via MedicalRecords.com"It can be difficult to get an appointment, but that is the nature of servicing such a large area. The practitioners, especially Dr Dutton and Dr Mike really impressed us."
— Patient review via Yelp/MapQuestMore clinics in Walsenburg
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