Clinics - Spanish Peaks Regional Health Center/VCLC
Public Health Department • Walsenburg, CO
Ratings by platform
- seniors.fyi, Medicare/CMS Care Compare, Healthgrades: 3/5 overall CMS rating (Veterans Community Living Center); 4.7/5 stars on seniors.fyi (Veterans Community Living Center); 2.2/5 stars on Healthgrades (Family Clinic) (28 reviews (seniors.fyi, Veterans Community Living Center); 4 reviews (Healthgrades, Family Clinic))
What patients say
Patients praise
- High praise for staff compassion, dedication, and respectful treatment of veterans
- General consensus that the Veterans Community Living Center is clean, well-kept, and offers a welcoming atmosphere
- Frequent positive mentions of the meals being home-cooked and delicious, despite some recent concerns
- Positive feedback on the quiet and pleasant environment at the Veterans Community Living Center
Common complaints
- Reports of disappearing personal items like clothing at the Veterans Community Living Center
- Some negative feedback regarding food quality and perceived cost-cutting measures at the Veterans Community Living Center
- Complaints about administrative responsiveness, including difficulties reaching providers and long appointment wait times at the Family Clinic
- Reports of unprofessional or uncaring staff interactions at the Family Clinic
- CMS health inspection rating of 2/5 for the Veterans Community Living Center
- History of complaint-based deficiencies at the Veterans Community Living Center
In patients' words
"The staff appreciates the residents' service... very clean nurses are very good. Food is very yummy."
— Jane Quartiero, Rose Zambonato (Care Changes)"It takes 1 month to get an appointment so don't get sick. Leaving a message, as they state, does not work. I left two messages and it has been 5 days with no response."
— Healthgrades review of Spanish Peaks Family ClinicMore clinics in Walsenburg
Outreach & Women's Clinic - Spanish Peaks Regional Health Center
Patients praise: High satisfaction specifically for Dr. Lori Moll at the Outreach & Women's Clinic · Professionalism of some front desk staff.
Local Health Services | Walsenburg CO
Patients praise: Helpful nurses and staff · Professional doctor communication in hospital settings.
Specialty Clinic - Spanish Peaks Regional Health Center/VCLC
Patients praise: Individual provider competence and bedside manner · Generally positive rating on some review platforms.
Spanish Peaks Veterans Community Living Center
Patients praise: Compassionate, professional, and respectful staff · Clean, well-maintained facility with mountain views.
Spanish Peaks Veterans Community Living Center at Walsenburg
Patients praise: Compassionate and respectful care for veterans and spouses · Clean and well-maintained facility environment.
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