Colorado Eye Institute
Ophthalmology • Walsenburg, CO
Ratings by platform
- Yelp: 3.0/5.0 (based on 53 total reviews across all locations) (53 total reviews)
- Better Business Bureau (BBB): A+ rating from BBB (note: not BBB accredited) (Not explicitly stated for Walsenburg specific location)
What patients say
Patients praise
- Medical care noted as adequate by some patients
Common complaints
- Limited availability (open only one day a week in Walsenburg)
- Lack of communication regarding changes in services (e.g., no longer measuring for glasses)
- Concerns regarding billing practices, including lack of transparency and failure to provide Good Faith Estimates
- Frustration with the need to travel for urgent eye care due to limited local service hours
In patients' words
"The only eye doctor in walsenburg is open one day a week. Having any sort of problems or get something in your eye that requires a professional to get out, have fun driving an hour in any direction for any sort of help."
— Yelp Review for Walsenburg location"Have been going to this clinic for years went to make an appointment for my daughter to get glasses and wasn't informed that they no longer provide services to measure for glasses and nobody was informed of this change."
— Yelp Review for Walsenburg location"While the medical care I received at Colorado Eye Institute was adequate, the billing experience was unethical and non-transparent."
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