Walnut Creek Outpatient Center | UCSF Benioff Children's Hospitals
Pediatrics • Walnut Creek, CA
Ratings by platform
- Yelp: Approximately 4.5 out of 5 stars (55 reviews)
What patients say
Patients praise
- High quality of medical care and professional staff interactions
- Clean, modern, and child-friendly facility environment
- Convenient location providing specialized pediatric services closer to home for East Bay families
- Compassionate and effective service during routine procedures like blood draws
Common complaints
- Concerns regarding billing practices and unexpected costs for specialist visits
- Reports of long wait times for appointments and short visit durations with specialists
- Frustration regarding scheduling and perceived lack of communication among staff
- Isolated negative experiences with surgery preparation and pre-operative protocols
In patients' words
"The facility is clean and decorated with cute Eric Carle artwork throughout. Everyone I had contact with was very nice. I’m so happy I chose to drive the extra 25+ mins."
— a-better-place.com"We were charged $415.35 for maybe 30 minutes of this doctor's time!!! According to my insurance the $50 specialist co-pay doesn't apply... I've never had this happen when seeing a specialist and am disgusted."
— uscompanies.net"The facility itself was clean, modern, bright with lots space... care we received was excellent."
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