Walnut Creek Endoscopy Center
Endoscopy and Surgery Center • Walnut Creek, CA
Ratings by platform
- Yelp (via MapQuest): Approximately 4.0/5.0 stars (28 reviews)
What patients say
Patients praise
- Professional, caring, and efficient staff including nurses and anesthesiologists
- Effective pre-procedure communication and patient education
- Clean, neat, and organized environment
- Dr. Higa and other physicians frequently praised for their bedside manner and skill
Common complaints
- Billing and payment issues, including claims of being sent to collections after payment
- Long wait times for procedures
- Concerns about crowded waiting areas regarding safety/COVID-19 precautions
In patients' words
"Keep sending me bills, to pay even when I paid already, they even send me to a collector when I paid those bills as well!! never using them again!!"
— LocalityBiz user review"They called ahead of the procedure (both my nurse and anesthesiologist), making sure I had all my questions and concerns answered."
— Yelp review summary"From start to finish this group of professionals, including the front office staff, RNs, phlebotomist and anesthesiologist, handled me with great care! They put me at ease and the place ran like clockwork - very efficient!"
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