Walnut Creek Endoscopy and Surgery Center
Endoscopy and Surgery Center • Walnut Creek, CA
Ratings by platform
- Yelp: 4.0/5 (approx.) (28 reviews (approx.))
- Health US News: Overall Rating: As Expected (not provided)
- Sutter Health facility page: not provided (not provided)
What patients say
Patients praise
- Caring, professional, and efficient staff experience reported by multiple reviewers
- Clear communication/pre-procedure explanation (questions answered; talks with surgeon/anesthesiologist)
- Facility described as clean, organized, and well-run
Common complaints
- Long wait times/backlog leading to delayed rooming
- Issues with billing after payment (additional bills/collections)
- Crowded/unsafe feeling in waiting area during COVID conditions (per reviewer)
In patients' words
"“They were so backed up, there weren’t enough seats in the waiting room, and it felt very crowded and unsafe in these COVID conditions.”"
— localitybiz.com review (Walnut Creek Endoscopy Center)"“From start to finish… handled me with great care!… They put me at ease and the place ran like clockwork - very efficient!”"
— localitybiz.com review and/or Yelp excerpt"“Keep sending me bills, to pay even when I paid already… send me to a collector…”"
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