Aspen Surgery Center: Home
Endoscopy and Surgery Center • Walnut Creek, CA
Ratings by platform
- US News Health: 5 out of 5 (N/A)
- Facebook: 98% recommend (33 reviews)
- Yelp: Not explicitly stated overall score, but 83 reviews listed (83 reviews)
What patients say
Patients praise
- friendly, professional, and compassionate staff
- clean and well-maintained facility
- thorough communication and patient follow-up care (e.g., get-well cards, post-procedure calls)
- feeling safe and at ease during procedures
Common complaints
- difficulty with medical records transfer
- unresponsive communication
- billing and insurance paperwork issues
- perceived rushed care or rude staff interactions in some instances
In patients' words
"I cannot say enough about this place. I have had to have two procedures done in last 6 months. Both times the staff have been friendly, supportive, caring and professional. They don t rush your questions and they take time with answering them..."
— Trustburn (user review)"My 80 year-old mother and her physician have been trying to get her records transferred for 5 weeks. Several contact attempts have gone unreturned."
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