Stanford Medicine Partners Ear, Nose, and Throat Walnut ...
Ear, Nose, and Throat (ENT) • Walnut Creek, CA
Ratings by platform
- Healthgrades (for Dr. Timothy A. Scott): 3.3/5 stars (18 reviews)
- LocalityBiz (for Diablo Valley ENT): 3.0/5 stars (12 reviews)
What patients say
Patients praise
- Some patients report attentive and knowledgeable care from specific doctors
- Instances of efficient, timely appointments for some patients
- Praise for specific physicians' bedside manner
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Reports of poor administrative organization and scheduling difficulties
- Concerns regarding lack of follow-up or difficulty getting medical records
- Perception of some providers prioritizing high-revenue surgeries over minor care
In patients' words
"Stanford health sucks. Priority 1 is billing, get the money! Priority 2 collect as much information as possible. Somewhere down the list is to address the patients needs..."
— LocalityBiz review"Great doc, terrific staff. ... Dr. Scott is very helpful, informative and puts the patient at ease."
— Stanford Health Care profile review"My wife set an appointment for me... I was in his office for maybe 10 minutes... Then I get a bill for $1,000+ dollars, looking at the bill was $700 for a nasal endoscopy, wow."
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