Stanford Medicine Children's Health Cardiology - Walnut Creek
Cardiology • Walnut Creek, CA
Ratings by platform
- Healthgrades: 2.0 out of 5 stars (1 review)
- Yelp: Approximately 2.5 out of 5 stars (15 reviews (combined across references))
What patients say
Patients praise
- High quality of care and professional, caring physicians
- Effective collaboration between specialties
- Responsive communication via portal messages for some patients
- Positive experiences with specific doctors and nurses
Common complaints
- Difficulty scheduling appointments and long wait times on the phone
- Issues with communication between the call center and the clinic staff
- Concerns regarding excessive or high billing charges
- Perception of some administrative or support staff as unfriendly or incompetent
- Cold or sterile office environment
In patients' words
"Getting appointment for Echocardiogram by phone is not easy. Looklike they are short staffed or doesn’t care about answering phone calls."
— LocalityBiz review"The Drs my child saw were good, wait times generally OK, portal messages answered quickly; environment a bit cold/sterile for kids. Making appts wasn't always smooth as communication b/t Call Center & Clinic wasn't always accurate."
— Healthgrades review"Doctors are good but their charges are excessive. Visit over a thousand dollars and the treadmill test is around $4,000. Ask for pricing before to make an appointment."
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