Cardiology at Walnut Creek Medical Center - Kaiser Permanente
Cardiology • Walnut Creek, CA
Ratings by platform
- U.S. News & World Report (Cardiologists): 5 out of 5 (13 reviews)
- Healthgrades (Hospital): 68% (Not explicitly stated)
- Healthgrades (Dr. John Krouse, Cardiologist): 2.5 out of 5 (6 reviews)
- WebMD (Dr. Sushil Karmarkar, Cardiologist): 2 out of 5 (1 review)
What patients say
Patients praise
- Professional and friendly staff members (nurses and physicians)
- Coordinated care within a single system
- Availability of diverse communication methods like e-visits and phone consultations
- Some physicians noted for being compassionate and informative
Common complaints
- Long wait times in emergency and intake areas
- Concerns regarding billing practices and surprise charges
- Occasional reports of unprofessional or dismissive doctor behavior
- Challenges with parking access
In patients' words
"Dr. Shiu is a very compassionate and caring doctor. He really listens to his patients..."
— Vitals.com review"Doctor Krouse was being very ruled and unprofessional... His unprofessional behavior put extra stress on his parents."
— Healthgrades review"Between the extreme wait times, doctors who don’t take patients seriously, unnecessary procedures, and constant surprise bills, this has been one of the worst healthcare experiences of my life."
— LocalityBiz reviewMore clinics in Walnut Creek
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