Queen's North Hawaii Primary Care Clinic
Internal Medicine • Waimea, HI
Ratings by platform
- Vitals: 4.2/5 (General rating for Primary Care and Wound Clinic) (Not explicitly provided beyond general group practice rating)
- Vivian Health: 4.6/5 (14 reviews (primarily from medical staff perspective))
- Yelp: Mixed/Generally critical regarding emergency wait times and experiences (64 reviews)
What patients say
Patients praise
- 89% of patients willing to recommend the hospital to others
- Clinician care ratings for the group practice at approximately 85%
Common complaints
- Concerns regarding nurse staffing ratios and their potential impact on patient care delays
- Staffing shortages leading to challenges in dual verification of medications
In patients' words
"Nurses say the current nurse-to-patient ratios are unsafe and prevent patients from receiving quality care."
— KHON2 News, June 2025More clinics in Waimea
Waimea Clinic
Patients praise: Professional and friendly reception staff · Knowledgeable, thorough, and compassionate doctors.
Aloha, Welcome to Waimea Primary Care
Patients praise: Highly professional, compassionate, and attentive staff · Effective and knowledgeable medical providers (specifically mentioning Kaleo).
Dr. Cliff Gilley Podiatrist | Foot Doctor Kamuela Hawaii
Patients praise: knowledgeable · compassionate.
James Clifford Gilley | The Queen's Health Systems
Patients praise: Provider is described as knowledgeable · Compassionate/helpful demeanor.
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