Sanford Wahpeton Clinic
Primary Care • Wahpeton, ND
Ratings by platform
- Sanford Health official website: Individual providers often maintain high ratings on the official Sanford Health website (e.g., 4.7 out of 5 stars for selected practitioners) (Varies by provider (e.g., 82 ratings for one, 59 for another))
What patients say
Patients praise
- Many patients find the staff, including doctors and nurses, to be welcoming, professional, and caring
- Efficiency in clinic operations, such as quick and simple vaccination processes
- Some patients express appreciation for specific providers who listen well and provide helpful advice or specialist referrals
- Positive outcomes for medical care received in the clinic
Common complaints
- Reports of poor customer service over the phone, including rude receptionist behavior and issues with phone communication
- Complaints regarding long wait times in the waiting room and to see providers
- Concerns regarding patient privacy and the handling of medical files
- Negative experiences with specific provider interactions, including perceived lack of care or communication issues
In patients' words
"The Sanford Wahpeton Clinic was very efficient. The staff from the front desk to the nurses and doctors made me feel welcome and at ease."
— Review on LocalityBiz"Great doctors but horrible customer service when you call in over the phone and major privacy concerns."
— Review on LocalityBiz"They need a new receptionist i don't feel like arguing with a grown woman when I'm trying to contact the Dr... this place has been nothing but a nightmare"
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