General Surgery - Essentia Health-Wahpeton Clinic
General Surgery • Wahpeton, ND
Ratings by platform
- OpenGovNY/OpenDataNY aggregate: 3.1/5 average rating for the clinic overall (Not specified (aggregated across multiple reviews))
- Healthgrades: 5.0/5 rating for specific provider Tristin Dutton (5 ratings)
- Healthgrades: 4.8/5 rating for specific provider Bonita Jenzen (19 ratings)
- US News Best ASCs: Patients gave the ASC higher overall ratings than the national average
What patients say
Patients praise
- Many individual providers receive high ratings for being friendly, patient, and thorough listeners
- Patients appreciate providers who do not rush appointments and take time to explain conditions
- High overall patient satisfaction for specific Ambulatory Surgery Center (ASC) services and high likelihood of recommendation for individual practitioners
Common complaints
- Reports of misdiagnosis and concerns about medical accuracy
- Staff perceived as overwhelmed, tired, or burnt-out leading to slow service
- Specific complaints regarding rude staff and long wait times for simple appointments
- Concerns regarding patient privacy and ethical handling of complaints
In patients' words
"My new Dr is very friendly and upbeat and spends time with me so I don't feel like they are rushing me out the door."
— OpenGovNY/OpenDataNY review"The doctors always seem tired and overwhelmed, and very often burnt-out. I do feel sorry for the staff, but screw-ups, and misdiagnosis are common here."
— OpenGovNY/OpenDataNY reviewMore clinics in Wahpeton
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