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Primary Care in Waco, TX | Baylor Scott & White Health logo

Primary Care in Waco, TX | Baylor Scott & White Health

Primary CareWaco, TX

★★★★☆4.4/5409 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.8/5 (209 reviews)
  • BestProsInTown: Not explicitly aggregated but generally positive reviews (44 reviews)
  • Healthgrades: 5.0/5 (200 reviews (for specific provider))

What patients say

Patients praise

  • Compassionate, attentive, and caring clinical staff
  • Highly rated primary care physicians known for thoroughness and active listening
  • Effective communication and patient involvement in care plans
  • High likelihood of patient recommendation for the medical center generally

Common complaints

  • Reports of long emergency room wait times and confusing service systems
  • Isolated complaints about specific negative staff experiences or medical procedures
  • Concerns regarding billing practices and hospital responsiveness

In patients' words

"Best of all providers I have had in my 70 years of life."

Healthgrades patient review of Dr. Calvin Bradley

"I don't recommend their ER. Their wait times are long and their system of serving their patients makes no sense."

Birdeye patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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