Urology Care | Kaweah Health
Urology • Visalia, CA
Ratings by platform
- U.S. News & World Report (Kaweah Health Medical Center): 3 out of 5 stars (Hospital overall patient experience) (N/A)
- Yelp (Kaweah Delta/Health): Average 3 out of 5 stars (65 reviews)
- U.S. News (Dr. Joseph Chidi): 4 out of 5 stars (44 reviews)
What patients say
Patients praise
- Some individual specialists receive positive ratings for patient experience
- Support for specific departments or individual providers depending on the context
Common complaints
- Dissatisfaction with hospital staff communication (nurses and doctors)
- Reports of long wait times for service
- Concerns regarding cleanliness of facilities
- Perception of substandard care in emergency or inpatient settings
- Difficulties in reaching departments and navigating customer service/dispatch
In patients' words
"Staff doesn't respond quickly when patients need help; Nurses often fail to communicate; Doctors often fail to communicate with patients; Patients often don't receive help when they request it; Facilities are sometimes dirty."
— HospitalStats.org summary of negative patient ratings"The quality of care she received from this hospital has always been the worst!! ... Her experience with Kaweah has always been hopeful going in and extremely disappointed going out..."
— Yelp review of Kaweah Delta/HealthMore clinics in Visalia
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