Internal Medicine Specialist - Visalia, CA
Internal Medicine • Visalia, CA
Ratings by platform
- Healthgrades: 3.4/5 (11)
- Healthgrades: 4.8/5 (10)
- Healthgrades: 2.8/5 (16)
- WebMD: 4.0/5 (12)
- Tebra: 4.91/5 (481)
What patients say
Patients praise
- Physicians perceived as caring and attentive once seen
- Thorough medical evaluation for complex conditions
- High ratings for some providers on platforms like Tebra and Healthgrades
Common complaints
- Long wait times (often over an hour)
- Unresponsive administrative or office staff
- Difficulty with referrals and lab orders
- Perceived lack of attentiveness or bedside manner issues
In patients' words
"An average appointment wait time is between 60 - 90 minutes... When the doctor orders lab work, I have yet to have had an order filled out correctly."
— Healthgrades user review (Dr. Laura Russo Herrera)"Dr. Lovelace is a very good Dr. however her staff needs training in customer service skills. I have several calls into the office, and I still have not received a call back."
— Healthgrades user review (Dr. Candice Lovelace)"Dr. Watrous does not take time with his Patients. He is rude! his comments are very unnecessary and disrespectful. You come out feeling worse every visit."
— Healthgrades user review (Dr. Daniel Watrous)"Very caring, professional and ensuring comfort and trust!!"
— Tebra user review (Dr. Gilbert Sunio)More clinics in Visalia
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